Job Summary
Our client is currently seeking a Representative (Customer Service)
Location: Remote
Duration: 12+ Months
About the Job
As a Customer Service Representative, you'll be the frontline ambassador for our customers-delivering support across sales, promotions, installations, and communications. You'll ensure every interaction is handled with empathy, efficiency, and in full compliance with consumer laws. This role is ideal for someone who thrives in structured environments and enjoys solving problems that make a real difference.
Responsibilities
Provide responsive and professional customer service across multiple channels
Resolve customer complaints and claims fairly and effectively
Maintain strong customer relationships through clear communication and timely follow-up
Support sales and promotional activities with accurate information and guidance
Collaborate on initiatives to educate and inform customers proactively
Analyze customer feedback and contribute to improvement plans
Follow established procedures and guidelines to ensure consistency and compliance
Minimum Qualifications
2+ years of experience in customer service or a related field
Strong communication and interpersonal skills
Ability to follow structured processes and adapt to routine variations
Familiarity with consumer protection laws and customer service best practices
Comfortable working independently in a remote environment
High school diploma or equivalent; additional training or education is a plus
Preferred Qualifications
Experience with CRM systems or customer support platforms
Background in sales support or technical installations
Proven ability to manage multiple tasks and prioritize effectively
How to Apply
Interested candidates should submit their application online using the link below.
Apply Now
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