Quality Assurance Manager

Job Summary

Ourvita is the largest Europe-based CDMO for food supplements, with a strong global presence. Backed by over 3,000 dedicated professionals worldwide, we pride ourselves on a customer-centric approach and a culture built on expertise, resilience, service quality, and consumer insight working together to create innovative and impactful solutions. Our vision is to make high-quality health and medical products accessible whenever and wherever they are needed, transforming lives and advancing healthcare globally. Through our commitment to development, distribution, and strategic partnerships, we strive to deliver excellence across the entire value chain. We are currently seeking a skilled and experienced Quality Assurance Manager to join our team and contribute to this mission.

The Quality Assurance Manager is responsible for leading and sustaining Quality Management Systems (QMS) and Good Manufacturing Practice (GMP) compliance to ensure product quality and regulatory alignment for food and dietary supplement manufacturing. This role oversees documentation control, internal and external audits, CAPA, complaints, quality training, and continuous improvement initiatives. The QA Manager provides leadership for QA and QMS teams and acts as the primary liaison for client, certification body, and regulatory inspections.

Your responsibilities will include:

• Maintain and continuously improve systems supporting documentation control, auditing, deviation management, complaint handling, and CAPA processes.
• Ensure compliance with 21 CFR Part 111, Part 101, Part 117, and applicable NSF, GFSI/SQF, Kosher, Halal, GFCO, ASQ 455-2, and other certification standards.
• Lead HACCP/Food Safety Teams and drive strong food safety culture across the organization.
• Oversee change control programs ensuring effective evaluation, communication, and execution of changes.
• Manage and facilitate internal and external audit programs.
• Serve as the primary escort for client, certification, and regulatory audits and inspections.
• Oversee controlled document lifecycle management.
• Direct QA review and release of components, raw materials, and manufacturing records.
• Manage product complaint, deviation, and investigation programs.
• Provide leadership and direction to QA specialists, document control staff, and QMS personnel.
• Partner cross-functionally with Operations, R&D, Engineering, and other stakeholders.

• Supervise day-to-day operations of assigned area or workgroup to ensure organizational and objectives are met.
  

Other Duties and Responsibilities:

Understand and adhere to Good Manufacturing Practices.

Safety Protocol:

• Stop any observed unsafe acts and obey facility safety rules and procedures.
• Correct or report any observed safety hazards.
• Support safety policies and programs.

Supervisory Responsibilities:

• Provides leadership and direction to the Quality Assurance team.
• Carries out supervisory responsibilities in accordance with the organization?s policies and applicable laws
• Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.

Qualifications:

Education / Experience / Certifications:

• Bachelor?s degree in chemistry, biology, food science, or related discipline preferred.
• 10+ years of quality assurance experience in pharmaceutical, food, or dietary supplement manufacturing required.
• Minimum 3 5 years leadership experience.
• Experience leading audits and regulatory inspections.
• Experience with QMS systems and GFSI-based certifications preferred.
• Certified Quality Auditor (CQA) required; PCQI, HACCP, CQM preferred.
• Equivalent combination of education and/or experience may be considered.
  

Skills Required:

• In-depth knowledge of CFR Title 21 Part 111, GMP, NSF, and food/dietary supplement regulations.
• Ability to interpret technical documents.
• Excellent communication skills.
• Strong critical-thinking, analytical, and problem-solving skills.
• High proficiency in Microsoft Office and QMS/database systems.
• Strong organizational skills and ability to manage multiple priorities.
• Capable of interaction at all levels of the organization
• Strong service orientation, analytical skills, organization skills, and detail and logic orientation.
• Confidentiality and integrity in handling sensitive information.
• Excellent organizational and time management skills.
  

At Ourvita, we are committed to providing our employees with a supportive and engaging work environment that fosters growth and development. We offer competitive market pay, annual bonus, and a benefits package including:

• Medical, Dental, and Vision coverage
• Basic Life, Accidental Death and Dismemberment (AD&D), Short Term Disability (STD) at no cost to employees
• Retirement Plan 401(k) match
• Holiday pay and Paid Time Off (PTO)
• Opportunities for advancement
• Fitness discounts
• Tuition Reimbursement

If you are a motivated and skilled Quality Assurance Manager with a passion for excellence, we encourage you to apply today and join our dynamic team at Ourvita.

How to Apply

Interested candidates should submit their application online using the link below.